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PRIVACY POLICY

I- Kandy Collection or I-Kandy (“we”, “us”, “our”) takes your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use, and share your personal information in connection with your access to and use of our websites, www.i-kandy.net (the “sites”). It also explains your rights in relation to your personal information, your choices regarding the control of communications and the security procedures we use to protect your information.  

 

· Categories of Information We May Collect About You.  We may collect “personal information” (meaning information that is, or is capable of being, linked to you) as well as non-personal information when you visit or use the sites. Following are examples of the types of information we may collect about you:

Contact Information. When you place an order, create an account, communicate with customer service, send us an email, or comment on our blog, you provide us with information that we collect. This information may include your name, address, phone number, credit card information, and purchase history.

Other Information We Receive and Store. We also receive information from you because of your visiting our sites including your IP address, your browser type and version, your operating system and platform, products you view, products you search for, length of visits to pages and other browser interaction information.

 

· How Information is Collected.

 

We collect most of your personal information directly from you—in person, by telephone, text, or email and/or via our sites. Collection of this personal information is necessary to provide products to you. If you do not provide this personal information, it may delay or prevent us from providing products to you.

 

How and Why, We Use Your Information. Except as otherwise provided in this policy, we may use, share, or disclose all the information that we collect from you as a prospective, current, or former customer:

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  • To fulfill orders placed by you.

  • To respond to your requests, comments and questions and identify your interests so that we may assist you in finding products that may be of interest to you.

  • To enforce any terms and conditions applicable to the sites.

  • As required by law or valid legal process.

  • In response to appropriate governmental requests.

  • As we deem reasonably necessary to investigate, prevent or take other appropriate action, including in connection with the investigation of potential illegal or fraudulent activities or potential risk to the personal safety of any individual or the security of your information.

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  • To manage our business.

  • To protect our interests.

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  • In the event that I- Kandy Collection or I-Kandy or a portion of its business is acquired by another company, including in bankruptcy, your information, including your personal information, may be transferred to the successor company.

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  • Promotional Communications. We may use your personal information to send you updates (by email, text message, telephone, or post) about our products, including exclusive offers, promotions, or details about new products. We will always treat your personal information with the utmost respect and never sell or share it with other organizations outside of I- Kandy Collection or I-Kandy for marketing purposes.

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  • We may ask you to confirm or update your marketing preferences if you purchase additional products from the sites in the future, or if there are changes in the law, regulation, or the structure of our business.

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  • We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

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  • Safeguarding Your Information. Information transmitted over the Internet may find its way to recipients to whom it is not intended or persons you may not want to have such information. Under certain circumstances, this may be beyond our control, and you are advised that such transmission may not be secure. We comply with applicable laws regarding the safeguarding of your personal information, and we employ reasonable administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of your information, as required by law. Further, we restrict access to nonpublic personal information about you (e.g., credit card or payment information) to those associates who need to know that information to provide products or services to you.

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  • Changes to This Privacy Policy. This policy is effective as of the date listed above. We may change this policy from time to time–when we do, we will inform you via a notice on our website or by email.

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DUTIES AND TAXES

All prices indicated on this website do not reflect any or all the international duties, taxes, or other customs charges that the package may encounter when it arrives in its destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any). Those charges vary greatly from country to country and will not be covered by I-Kandy/ I-Kandy Collection.

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us and we will make every effort to address and resolve your concerns. Feel free to contact us by email address at Ikandy713@gmail.com and we will respond within 48 hours.

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BILLING AND ACCOUNT INFORMATION

To the fullest extent permissible by applicable law, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order and per items in stock. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For any fraud and or misuse of someone else’s personal information we are not responsible, but we will assist on helping you get a resolution. Please double check all personal information before submitting, I-Kandy/I-Kandy Collection is not liable for any errors and if information doesn’t match orders will not be shipped.

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